Thank You!
Thank you for your interest in Kraffe Roasters. We will get back to you within 1-2 business days. We look forward to meeting you and being a part of your coffee roasting journey!
Why Kraffe Roasters
At KRAFFE ROASTERS, we believe that features considered “optional” elsewhere should be standard. That’s why every Kraffe machine includes:
- Precision engineering for batch-to-batch consistency
- High thermal insulation and advanced variable control systems
- Complete factory testing and a strict quality control process
- Built with long-term durability and operational efficiency in mind
Whether you need a 1 kg sample roaster or a 240 kg industrial coffee roaster, every KRAFFE machine delivers consistent roasting performance and lasting value for your business.
Our Commitment to You
KRAFFE ROASTERS offers the fastest customer support in the industry. We understand that every minute matters in coffee production, which is why we guarantee:
- 24-hour response time to all customer requests
- 24/7 direct access to our quality assurance engineers — not sales reps
- Fast diagnostics, parts support, and remote troubleshooting
- A global support network that keeps your operation running
Durable. Consistent. Fast. That’s more than our promise — it’s our standard.
Our Core Principles
These pillars define the Kraffe Roasters experience, ensuring quality, reliability, and partnership.
Partnership
We believe in building lifetime relationships with our clients, becoming part of your success story.
100%
Quality Assurance: Rigorous testing before shipment.
Flexible
Solution-Oriented Design: Tailored to your roastery's unique needs.
Intuitive
User-Friendly: Simple setup, operation, and maintenance.
7/24
Lifetime Support: Dedicated, fast assistance whenever you need it.